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What is Inoperative EPF Account and how to track it online?

March 17, 2015by Basavaraj Tonagatti

Many of salaried, especially the private sector employees usually change their job frequently. There are instances where employees change jobs within few months too. During such frequent changes, they usually forget either not withdraw or forget it to transfer. Such inoperative accounts now can be tracked online with a newly launched EPFO Service.

What is INOPERATIVE Account?

Latest news-Now from 1st April, 2016 you will get interest on even INOPERATIVE account. Refer the source of this news- Economic Times

Any EPFO Account which fails to make contributions for 36 continues months (3 Yrs) is called INOPERATIVE Account. Addition to this, if you applied for a withdrawal but due to wrong address, bank details or some other reasons you fail to claim the amount and laying with EPFO since 36 months (3 Yrs) from the date of it become payable are also classified as INOPERATIVE Accounts.

From April 2011, EPFO stopped paying interest to such inoperative accounts. However, such accounts can be either withdrawn or transferred to their existing EPF Accounts. According to information Rs.26, 496.61 Cr is lying in the inoperative EPF Accounts as on March 31st, 2014.

What is the reason for such huge amount pending?

Major reason is EPFO itself. All because of not adopting the online platform. Cumbersome process and lethargic attitude of officials made employees to forget about what they invested. In other cases, employees intentionally forget to either withdraw or transfer. Reasons are either frequent job change or considering the accumulated corpus as less. But it is advisable to either withdraw it or transfer all your old accounts to new existing account. You can use recently launched OTCP (Online Transfer Claim Portal) facility. Also recently EPFO started allotting UAN (Universal Account Number), through which you can track your accounts easily. This UAN combines all the Member Identification Numbers (Member ID) allotted to an individual during their earlier jobs. Once this UAN allotted to an employee then from now onward he just needs to quote this UAN whenever he changes job. The earlier EPF account will follow.

How to track such INOPERATIVE Accounts ONLINE?

Recently EPFO started online help desk to track such inoperative accounts. This help desk is provided to track your inoperative accounts by providing the minimum information of accounts. Below is the process to initiate the process.

1) Visit EPFO Home Page. Click on below shown link

EPFO Inoperative Account-1

2) This will bring you to another window of EPFO. Here you need to click on the tab which I showed in below image.

EPFO Inoperative Account-2

3) You land into a new window which is as below. You need to provide problem details like why and for what purpose your account lying idle. Then click on tab NEXT.

EPFO Inoperative Account-3

4) You will get below the screen. Here you need to provide as much information as possible. More information means more easy to find out the account. Notice that none of the fields are mandatory. But to be precise provide as much information as you know. Click on tab NEXT to proceed further.

EPFO Inoperative Account-4

5) In the next step you have to provide your personal details like Name, Mobile Number, Date of Birth (these three fields are mandatory), mail id, contact address and language of preference. Along with that you have to provide Aadhar No, PAN No, Bank Account No or IFSC code for KYC purpose. The screen looks like below. Click on Generate PIN to receive the PIN on your mobile.

EPFO Inoperative Account-5

EPFO Inoperative Account-6

6) You receive a PIN on your mobile and enter that number in the next step. The screen for entering PIN looks like below. Once this is done, then you receive an acknowledgement reference number to your mobile or it will display on an acknowledgement screen.

EPFO Inoperative Account-7

7) Then next step is to visit to login page of this helpdesk and login to it by providing reference just generated and your mobile number. The screen looks like below. This will bring to you to EPFO Helpdesk Dashboard.

DASHBOARD

What will be the next step?

Your query will be directed to the concerned field officer in Regional EPFO. They will assist you in locating the account. But if you don’t know the Establishment Code or PF number, then queries will be transferred to centralized helpdesk. They will call you to get further information and providing inputs to field officers. There is no time limit set for tracking account. But more information from the employee side makes it faster to locate.

You can check your status by visiting HERE.

Hope this information will solve many more problems.

Category: EPF and PPFTag: EPFO Online Helpdesk, Inoperative EPF Account

About Basavaraj Tonagatti

Basavaraj Tonagatti is the man behind this blog. He is SEBI Registered Investment Adviser who is practicing Fee-Only Financial Planning Process and also an Independent Certified Financial Planner (CFP), engaged in blogging since 7 years. BasuNivesh blog is ranked as one among India's Top 10 Personal Finance Blog. He is not associated with any Financial product/service provider. The purpose of this blog is to "Spread personal finance awareness and make them to take informed financial decisions." Please note that the views given in this Blog/Comments Section/Forum are clarifications meant for reference and guidance of the readers to explore further on the topics/queries raised and take informed decisions. These should not be construed as investment advice or legal opinion."

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Reader Interactions

Comments

  1. Parameswari

    August 22, 2020 at 11:23 PM

    Dear Sir

    My PF account period till 2015. Is it possible to apply now against covid 19 claim..

    Reply
    • Basavaraj Tonagatti

      August 23, 2020 at 8:10 AM

      Dear Parameswari,
      Why you kept it idle?

      Reply
  2. Trevor

    July 31, 2019 at 3:17 PM

    Sir
    My name is Trevor. I have an inoperative pf account. I left my job in 2012.Whenever I go to the for employees section there is no option of inoperative help desk. Kindly help.
    Regards

    Reply
    • Basavaraj Tonagatti

      July 31, 2019 at 6:09 PM

      Dear Trevor,
      Why not raise an issue with EPFO Grievance Cell Online?

      Reply
  3. B KUMAR

    March 23, 2019 at 8:24 PM

    I already have applied online to withdraw my epf money from inoperative account and got a reference number to check the status but whenever i click on existing user button of inoprative helpdesk, a new window open saying found error. I tried 100 times getting same error,if login window is not opening how will i check the status?Please advice me… what to do?

    Reply
    • Basavaraj Tonagatti

      March 24, 2019 at 12:23 PM

      Dear Kumar,
      It seems a procedural error with website. You have to wait.

      Reply
  4. Srinivas

    January 31, 2019 at 4:50 PM

    I left my job in 2017. I haven’t yet started working again. Can my PF be safe with EPFO or do I withdraw it. Also recently I am not to login possibly it may have become invalid account. Earlier around Oct 2018 I was able to check EPFO balance updated with interest on Mar 2018.

    Reply
    • Basavaraj Tonagatti

      February 1, 2019 at 6:33 AM

      Dear Srinivas,
      Your money is safe and no need to worry. Regarding login issue, hard to predict what went wrong.

      Reply
      • Srinivas

        February 3, 2019 at 8:29 PM

        Thanks, so ideally I should still be able to login to EPFO, even though I left my job.

        Reply
        • Basavaraj Tonagatti

          February 4, 2019 at 7:18 AM

          Dear Srinivas,
          YES.

          Reply
  5. Babu reddy

    October 30, 2018 at 3:54 PM

    Hi ,
    I was leaved my job in 2013 but on 07.10.18 i have submitted details in inoperative help desk but still I have not get any response how many days they want to reply. If they reply can i get amount on online claim.

    Reply
    • Basavaraj Tonagatti

      October 30, 2018 at 6:22 PM

      Dear Babu,
      Better to raise an issue with EPFO Grievance Cell Online.

      Reply
  6. Ashok Kumar Nigam

    October 16, 2018 at 4:48 PM

    Dear Sir,

    My Father left the job in 2001, But PF was not withdrawn, Let me know how claim that fund

    Reply
    • Basavaraj Tonagatti

      October 16, 2018 at 5:02 PM

      Dear Ashok,
      Approach the regional EPFO.

      Reply
      • Ashok Kumar Nigam

        October 17, 2018 at 9:31 AM

        There is no way to track this amount online.
        Means i just want to know the figure lying with PF office before approaching them for settlement.

        Reply
        • Basavaraj Tonagatti

          October 17, 2018 at 10:15 AM

          Dear Ashok,
          Raise RTI application.

          Reply
  7. suresh

    September 27, 2018 at 9:34 PM

    Dear Sir,

    My basic details are not updated by my previous employer which i can see in EPFO website which still shows ‘PENDING WITH EMPLOYER’ . I have left this company 3.6 years back. Can i raise this issue in under “GRIEVANCE” or in “INOPERATIVE ACCOUNT HELPDESK”.

    Reply
    • Basavaraj Tonagatti

      September 28, 2018 at 6:18 AM

      Dear Suresh,
      Yes better to raise.

      Reply
      • Suresh

        October 9, 2018 at 8:36 PM

        Thank You Mr.Basavaraj. I had raised the grievance and the EPFO has closed the case with following comment

        It is informed that after processing your grievance,the following action(s) has been taken:
        Please send non Aadhaar composite claim forms along with enclosures to the establishment for attestation under intimation to this office for taking necessary action.

        What does this comment mean.As usual my employer has not updated my details.

        Reply
        • Basavaraj Tonagatti

          October 10, 2018 at 7:02 AM

          Dear Suresh,
          They are suggesting you to use Non-Aadhaar Composite claim form and send it.

          Reply
  8. S.SUGUMAR

    April 13, 2018 at 7:24 PM

    HI,

    THIS IS SUGUMAR I HAD INOPERATIVE ACCOUNT Which Is Not used for 20 Yrs and also Which I worked Company also closed now so what is the procedure to raise the issue

    Reply
    • Basavaraj Tonagatti

      April 13, 2018 at 7:55 PM

      Sugumar-Contact the regional EPFO for the same.

      Reply
  9. Matru

    April 12, 2018 at 11:14 PM

    few months ago I tried and today also again tried to submit the query regarding my inoperative account. After providing the OTP while i click on submit I get below error message. While i emailed to io.helpdesk@epfindia.gov.in no one responded yet after multiple followups. Not sure that really exists or no one bother to check email.

    I get below error:
    Error occurred on 12-04-2018 11:08:44, while submitting your registration details. Kindly contact Inoperative Helpdesk at io.helpdesk@epfindia.gov.in

    Reply
    • Basavaraj Tonagatti

      April 13, 2018 at 7:01 AM

      Matru-There may be some portal issues. You have to wait and try as there is no other option.

      Reply
  10. Krishnaswami G M

    April 4, 2018 at 9:15 PM

    I got a reference number for my inoperative account lying in Mumbai PF office, but that establishment where I worked is closed.
    I am at coimbatore and. not working. None is giving correct procedures.Now tell me the procedures for withdrawal which I urgently required

    Reply
    • Basavaraj Tonagatti

      April 5, 2018 at 12:19 PM

      Krishnaswami-If it is KYC complied with UAN, then using unified portal you can withdraw online. Otherwise, you have to submit the request at the concerned EPFO.

      Reply
  11. PRABAKARAN

    March 8, 2018 at 1:00 PM

    Dear Expert,
    MY EPF amount was not claim in last 10 Years (DOL – 2008). So, how to claim. Please advise.

    Reply
    • Basavaraj Tonagatti

      March 8, 2018 at 5:44 PM

      Prabhakaran-Contact the concerned EPFO.

      Reply
      • Manisha

        October 9, 2018 at 9:15 PM

        Hi Basvaraj,

        I have the same issue, how do you contact the EPFO? is a query to the in-operative account helpdesk not going to help in this case?

        Thanks.

        Reply
        • Basavaraj Tonagatti

          October 10, 2018 at 7:01 AM

          Dear Manisha,
          Raise an issue with EPFO Grievance Cell or visit personally to the regional EPFO.

          Reply
  12. Pavan Kumar Rathod

    February 2, 2018 at 4:10 AM

    Hi, my Aadhaar card n DOB is wrongly updated in my UAN portal and since the DOB is wrong in UAN site I’m unable to update in tab Modify KYC Detail. I tried calling to the respective department in my company for the changes to be made but hey too are unable to make those changes. Let me know how to solve this issue.
    Thanks!

    Reply
    • Basavaraj Tonagatti

      February 2, 2018 at 6:36 AM

      Pavan-Refer my earlier post “How to update or correct EPF UAN details online or offline?“.

      Reply
  13. Monica

    January 31, 2018 at 4:19 PM

    I have done online Provident Fund withdrawal. My Aadhaar Card, KYC is all updated and correct. Withdrawal was successfully processed by EPFO, NEFT was done on 16 Jan 2018 as per the status i see online as well as SMS i received on my registered mobile. But today is 31 Jan and the money is still not received in my Bank Account. I am out of India so cannot really physically visit the EPFO office. Moreover it is in another State than my hometown. I have tried calling the EPFO office landline numbers but it is always busy. What should i do?

    Reply
    • Basavaraj Tonagatti

      January 31, 2018 at 4:38 PM

      Monica-No need to wait. Raise an issue with EPEO Grievance Cell Online.

      Reply
  14. Matru

    January 12, 2018 at 9:42 PM

    Hi, Since few days I am trying to submit a query from ‘Inoperative Helpdesk” online. After providing PIN generated in mobile and then clicking on submit button. It gives error stating ‘you need to contact helpdesk’
    I am trying around 9PM. Is there any time limit we need to submit the query or any is there any other issue. Please let me know.

    Reply
    • Basavaraj Tonagatti

      January 13, 2018 at 6:15 AM

      Matru-If Helpdesk is of no use for you, then raise an issue with EPFO Grievance Cell Online.

      Reply
    • Naveen

      January 31, 2018 at 8:31 AM

      if you are using your mobile phone to submit the same form. I would prefer to use your PC and Google Chrome to submit your details of inoperative account. Hope this will be helpful

      Reply
  15. Haresh

    January 8, 2018 at 7:18 PM

    Sir,

    I had joined my company on July 15 17 and resigned in Jan 18 and have UAN but
    1 I had updated my kyc details in the site showing that approval pending from employer.
    2 Does I can withdraw PF amount and if yes then how.

    Reply
    • Basavaraj Tonagatti

      January 8, 2018 at 8:00 PM

      Haresh-You can withdraw once online if KYC is approved. Else, use the offline method.

      Reply
  16. Monica

    December 24, 2017 at 2:23 PM

    I was working with a company and my PF Account has become Inoperative. I want to withdraw the PF money and have filled up required form through the Employer several times but it gets rejected each time. I am unable to initiate the withdrawal myself because the account is Inoperative. I have filled up the form for Inoperative Account Helpdesk several times too. But it gives me error each time.
    Error occurred on 11-12-2017 09:29:23, while submitting your registration details. Kindly contact Inoperative Helpdesk at io.helpdesk@epfindia.gov.in
    I have emailed at the given address of Inoperative Helpdesk too but i have got no response. I filled up the Grievance form, received the Registration Number. And now that I try to check the status of the Grievance using the Registration Number, it says that the registration number does not exists.
    Please help me how can i withdraw the money from my PF account as this blockade is too frustrating.
    Thank you.

    Reply
    • Basavaraj Tonagatti

      December 24, 2017 at 8:21 PM

      Monica-Please refers my latest post regarding new definition of inoperative account and also the taxation on such interest income “Tax on EPF after resign, retire or terminated”.

      Reply
      • Monica

        December 25, 2017 at 2:15 PM

        Dear Basavaraj,

        Thanks for your response. But can you answer my specific issue. I am unable to even lodge a grievance for my Inoperative account. What are my options to withdraw the money?

        Thank you,
        Regards

        Reply
        • Basavaraj Tonagatti

          December 27, 2017 at 7:44 AM

          Monica-Your account is active but not inoperative. Hence, you will earn the interest as usual up to 58 years of your age. However, interest earned on such non-contributory accounts will be taxable on each year. Regarding, withdrawal, may I know the reasons for rejections (when you submitted through your employer)?

          Reply
    • Naveen

      January 31, 2018 at 8:30 AM

      Monica if you are using your mobile phone to submit the same form. I would prefer to use your PC and Google Chrome to submit your details of inoperative account. Hope this will be helpful

      Reply
    • HIMANSHU SETHI

      April 12, 2018 at 7:18 PM

      I am also facing the same error

      Error occurred on 12-04-2018 06:43:33, while submitting your registration details. Kindly contact Inoperative Helpdesk at io.helpdesk@epfindia.gov.in

      No positive response from EPFO . Feel like my money doesn’t belong to me anymore.

      Reply
      • Basavaraj Tonagatti

        April 12, 2018 at 10:02 PM

        Himanshu-Raise an issue with EPFO Grievance Cell Online.

        Reply
  17. Pradnya

    December 12, 2017 at 2:35 PM

    Want to withdraw balance from my two inoperative PF accounts.
    Name on PF accounts/PAN/Bank account is pre-marriage. Name on AADHAAR is post marriage.
    PAN-AADHAAR are linked. UAN and AADHAAR are linked. But since names are different, KYC is not complete.
    Please help me
    1. with procedure to link AADHAAR if name on AADHAAR is different than Name on other accounts/PAN.
    2. What is the procedure to withdraw balance from inoperative PF account while UAN is not linked to inoperative accounts

    Reply
    • Basavaraj Tonagatti

      December 12, 2017 at 7:30 PM

      Pradnya-1) Refer recent post “EPF UAN name, gender and date of birth correction – Online procedure“.
      2) You have to use offline method of withdrawal by submitting the application either to your past employer or to EPFO.

      Reply
      • Pradnya

        December 13, 2017 at 11:48 AM

        Thank you for replying.

        Which form to submit for withdrawal? form 9 or form 19?

        I Declared Old PF Accounts under one employee – one EPF account. But no reply/no remarks

        Regards
        Pradnya

        Reply
        • Basavaraj Tonagatti

          December 13, 2017 at 1:55 PM

          Pradnya-You have to use the composite claim forms.

          Reply
  18. Vicky

    November 5, 2017 at 1:42 PM

    On linking my previous PF account to my current PF account I keep on getting the message: Not found in Member Master. Can you pls advise why this might be happening.
    Thanks.
    Vicky.

    Reply
    • Basavaraj Tonagatti

      November 6, 2017 at 8:24 AM

      Vicky-Not sure. Better to raise the issue with EPFO Grievance Cell Online.

      Reply
  19. R.SEKAR

    September 14, 2017 at 8:15 PM

    I am R .sekar.my date of retirement is January 2017.But my health condition forced my early resignation during 2013.after official delay i was relieved on 2016 march and the order was given to me during march 2017.I received my PF settlement on april 2017.interest was given only up to march 2016.
    Shall i eligible for 2016–2017 interest?or it is inoperative period?
    Kindly clarify…please.
    -R.SEKAR

    Reply
    • Basavaraj Tonagatti

      September 14, 2017 at 9:52 PM

      Sekar-Refer recent post “Interest on Inoperative EPF Accounts up to 58 Yrs of age“.

      Reply
  20. Samrat Gupta

    September 8, 2017 at 12:25 AM

    Sir,
    My name is Samrat Gupta n I recently left job in a company n with drew the amount from providend fund.But due to lackness of knowledge I could not withdrew the providend fund of my old company n when now I am checking the same they are showing in operative account.For this I raised the request thru the website of epf I also got the reference no but nobody called me yet as the field officer ia supposed to call me.It is already 2 months gone.Please advise my further course py action.

    Regards
    Samrat

    Reply
    • Basavaraj Tonagatti

      September 8, 2017 at 6:28 AM

      Samrat-Why you knocked the EPFO?

      Reply
  21. Mahesh Patil

    August 17, 2017 at 5:21 PM

    Hi, I tried to use same option, but I have never received the PIN in my mobile. Is there some problem in generating the PIN. Because several time I have tried same option but PIN is never generated. Please guide me in same.

    Reply
    • Basavaraj Tonagatti

      August 17, 2017 at 7:19 PM

      Mahesh-May be and hence better to try after some time.

      Reply
  22. Mahendra Shrimali

    July 24, 2017 at 11:05 PM

    Hi, I tried to use same option, but I have never received the PIN in my mobile. Is there some problem in generating the PIN. Because several time I have tried same option but PIN is never generated. Please guide me in same.

    Reply
  23. TARUN KUMAR DAS

    March 25, 2017 at 9:03 AM

    I am a part timer , one is company another is establishment so i am requesting may be P.F & Pension deduction on both ( Company & establishment) but there are joining date same.

    Reply
    • Basavaraj Tonagatti

      March 25, 2017 at 10:11 AM

      Tarun-I am not sure about your doubt. Better you be in touch with EPFO.

      Reply
  24. Halesh KM

    December 12, 2016 at 6:25 PM

    Dear Sir,

    I have left job from my previous company on 08.08.2011 and now i am going to transfer PF amount to my present company.

    i need your support, i want to know my previous PF amount balance but i did not remember my old phone number.

    Halesh KM

    Reply
    • Basavaraj Tonagatti

      December 13, 2016 at 9:33 AM

      Halesh-First request for transfer using OTCP.

      Reply
  25. Jogeshwar Singh

    December 7, 2016 at 6:33 PM

    On checking my account status I found that it was inoperative, hence I submitted a request just like you explained. I had submitted this on 21st sep 2016, and they gave me the ref. no for future correspondence,but till now there’s no reply from the department.
    How many days does it take for the department to give a reply? Please suggest.

    Reply
    • Basavaraj Tonagatti

      December 7, 2016 at 6:45 PM

      Jogeshwar-It depends.

      Reply
  26. dharamvir

    November 25, 2016 at 1:53 PM

    HOW TO CHECK BALANCE IN IO-OPERATIVE ACCOUNTS IN EPF

    Reply
    • Basavaraj Tonagatti

      November 26, 2016 at 1:56 PM

      Dharamvir-The process is same like regular accounts.

      Reply
  27. mo salim

    October 25, 2016 at 10:45 AM

    Actually sir I tried to transfer my Pf but due to leaving date being late it doesn’t transfer.

    Reply
    • Basavaraj Tonagatti

      October 25, 2016 at 11:23 AM

      Salim-Then first rectify that.

      Reply
      • mo salim

        October 25, 2016 at 4:21 PM

        Sir what rectify? I didn’t understand. I Spock to previous employer she told me that ur leaving date is late. So it can’t be transferred. Now please tell me what do?

        Reply
        • Basavaraj Tonagatti

          October 25, 2016 at 5:09 PM

          Salim-You have to rectify the date of joining if it is conflicting with your current company joining.

          Reply
          • mo salim

            October 25, 2016 at 5:16 PM

            Dear Sir joining date of previous company is 16jun 2014.

            Reply
  28. mo salim

    October 25, 2016 at 10:21 AM

    Hello sir,
    I leave my last job one year before on 23sep. But I joined new company on 1st sep2015. Previous employer neither let me transfer my pf nor withdrawal. But I want to withdrawal my Pf. Please tell me sir what to do.

    Reply
    • Basavaraj Tonagatti

      October 25, 2016 at 10:37 AM

      Salim-Why can’t you transfer to current EPF using online platform called OTCP?

      Reply
  29. Arnab Majumder

    October 3, 2016 at 8:33 AM

    Dear Sir,

    My account is in KRPURAM WHITEFIELD AREA and LAST operated in 2004. I want to transfer the money to my current PF account however in UAN portal when I check eligibility it displays a message “Not eligible for online transfer claim. Kindly submit physical claim”. This is maybe because its an inoperative account. I went to http://59.180.231.60:9091/INOPHelpDesk/ and followed the workflow but it is not sending the OTP to my mobile. I have tried with multiple numbers but no luck. Please tell me what to do now?

    Thanks
    Arnab

    Reply
    • Basavaraj Tonagatti

      October 3, 2016 at 10:12 AM

      Arnab-It is not due to inoperative account but may be your one of employer not applied for digital signature. Anyhow you can submit physical form for withdrawal to regional EPFO.

      Reply
      • Arnab Majumder

        October 3, 2016 at 12:59 PM

        Thanks sir for your prompt reply. However I am presently in Kolkata. How do I proceed for PF transfer now from here?

        Also any idea why I am not getting the OTP from the helpdesk. I have tried multiple times but failed in getting an OTP>

        Reply
        • Basavaraj Tonagatti

          October 3, 2016 at 1:53 PM

          Arnab-Regarding OTP issue, you can raise it with EPFO Grievance Cell online.

          Reply
  30. Darshan

    September 8, 2016 at 8:28 PM

    Hi,

    I have a PF account from a previous employer which would complete 3 years of inactivity in a few months. I recently got a new PF account allotted from my current employer. Both these accounts have been mapped under my UAN.

    Will the first PF account become inactive when it completes 3 years? Or since the new PF account will have active contribution, will the old PF still be active as both are linked under a single UAN?

    Thanks.

    Reply
    • Basavaraj Tonagatti

      September 8, 2016 at 9:30 PM

      Darshan-Check whether the old EPF mapped with new one or not.

      Reply
  31. GURUPRASAD MOHANTA

    August 31, 2016 at 9:39 PM

    Respected sir I left my previous company in 2011 due to my MAJOR family problem.After that till now I am not in job.I am doing cultivation. Due to various problem I did not with draw my pf.Now I want to with draw my PF but now it is IN OPERATIVE & COMPANY also not ready to give me sign in PF FORM.Now iam hopeless.So pl suggest me & help me. I have UAN NUMBER .THANKS.

    Reply
    • Basavaraj Tonagatti

      September 1, 2016 at 7:55 AM

      Guruprasad-Refer my earlier post “New EPF Withdrawal Forms-Withdraw without employer signature“.

      Reply
  32. Vincent Raj

    July 5, 2016 at 6:42 PM

    Dear Basavraj,

    I have worked in Delhi till 2008 and left with job and also withdrawn my P.F. in 2009. After that I did not work
    where there is EPF benefit. In 2013 I have moved to South India. But those days UAN was not introduced, nor I was aware of it. Recently I understand that without UAN, pension will not be given or entitled. I contacted but not proper response from the department. Can you help me to get my UAN and also get it activated?

    Best Regards,
    Vincent Raj

    Reply
    • Basavaraj Tonagatti

      July 5, 2016 at 7:43 PM

      Vincent-You can activate it online “EPF UAN registration or activation and allotment is now online“.

      Reply
  33. UMESH MALI

    May 29, 2016 at 6:07 PM

    Dear Basavraj ji ,

    i appreciate your good work .

    sir , my pf a/c is in -operative state ,how should i withdraw the pf ?

    can i online transfer it ? it is on idle from last 8 years.

    can i withdraw it by boycotting employer ?

    thank you ,

    UMESH

    Reply
    • Basavaraj Tonagatti

      May 29, 2016 at 8:34 PM

      Umesh-If you are working currently, then better to transfer it.

      Reply
  34. Mukesh

    May 13, 2016 at 12:09 PM

    Hi Basavaraj,

    Thanks for the wonderful post.
    Just one query: On checking my account status I found that it was inoperative, hence I submitted a request just like you explained. I had submitted this on 08th April 2016, but even today, 13th May 2016, after more than a month there’s no reply from the department.
    How many days does it take for the department to give a reply? Please suggest.

    Thanks,
    Mukesh

    Reply
    • Basavaraj Tonagatti

      May 13, 2016 at 8:05 PM

      Mukesh-You mean to say, you applied for withdrawal?

      Reply
  35. VISHAL

    May 12, 2016 at 4:22 PM

    Hello ,

    I want to change my registered number into new number actually i lost that number . i filled the online form regarding update the number and i got reference number but do not know the further process .when i will get the password or what is the process to login my pf account ? please suggest

    Reply
    • Basavaraj Tonagatti

      May 12, 2016 at 6:33 PM

      Vishal-I think it is updated. Check once again.

      Reply
  36. ramesh

    May 5, 2016 at 6:11 PM

    is this site working now

    Reply
    • Basavaraj Tonagatti

      May 5, 2016 at 7:08 PM

      Ramesh-Not sure, you have to check.

      Reply
  37. R D MALI

    April 5, 2016 at 11:14 AM

    sir, my company closed in the year of 2006. co deposited all pf dues under recovery of deptt in the year 2015. when claim form submitted pf deptt asked for uan. in this matter whether this type of pf members uan is madatory or not

    Reply
    • Basavaraj Tonagatti

      April 5, 2016 at 11:39 AM

      Mali-EPFO launched UAN facility recently. Hence, if you don’t have UAN, then it is not a big deal. You can go ahead and withdraw.

      Reply
  38. raju

    January 21, 2016 at 12:41 PM

    Hi,
    am n0t able to view my fully transfer epf balance, only can view old balance, and already transfered from old a/c to new a/c. and my UAN is also activated. when can i check through uan epf balance its shown only old a/c balance.

    Please guide me how can i check or any processor there..?

    Reply
    • raju

      January 21, 2016 at 12:44 PM

      Sir,
      and this transferred past 1 yrs back.

      Reply
    • Basavaraj Tonagatti

      January 21, 2016 at 6:14 PM

      Raju-If it is one year old issue, then raise the complaint with EPFO.

      Reply
  39. Shalini B

    December 1, 2015 at 7:45 PM

    I have submitted an online transfer of inoperative PF account from my old employer to new employer. I have signed the form and submitted to old employer. My old employer has now approved the same on the portal.

    Now what next?

    How much time with PF dept take to do the transfer

    Reply
    • Basavaraj Tonagatti

      December 2, 2015 at 11:50 AM

      Shalini-You have to wait.

      Reply
  40. Ashok

    October 27, 2015 at 4:15 PM

    http://59.180.231.60:9091/INOPHelpDesk/ – inoperative account helpdesk not working can you please help me to check or balance transfer of my inoperative account

    Reply
    • Basavaraj Tonagatti

      October 27, 2015 at 6:25 PM

      Ashok-Check later. Because many times EPFO portal always be down.

      Reply
  41. Kala R

    October 14, 2015 at 3:44 PM

    Hi, I worked in Zenith software (Bangalore) for 1 year and quit the job and came to my native (Tuticorin). I have once applied for the claim but no update yet for almost 2 years. Is there any possibilities of applying directly without going to EPFO Bangalore? Because I don’t have money and time to go to Bangalore and so on.

    Thanks…

    Reply
    • Basavaraj Tonagatti

      October 14, 2015 at 4:31 PM

      Kala-You can apply online for withdrawal. Visit EPFO portal for details.

      Reply
  42. 2F140 Station

    August 26, 2015 at 9:42 AM

    Sir,
    My Payslip (given by Employer) says Employer Share (EE) 11357 and Employer Share (ER) 1800
    Can that be correct? As i understand the share is equal and ER is then divided into Employer Share and Pension. Correct?
    I think that my employer is incorrectly representing the same in the payslip.
    Can you help me with some guidance.
    Thanks in advance.

    Reply
    • Basavaraj Tonagatti

      August 26, 2015 at 11:26 AM

      2F140-ER contribution showing after deducting the EPS part. It is showing only EPF part.

      Reply
  43. Kumar Divyaprakash

    August 20, 2015 at 8:11 PM

    I have worked in a Pvt Ltd company till Jan 2015. They have provided final settlement in march 2015 and also contributed EPF in that month as per passbook available on UAN site. They haven’t provided me Form-16. So, i am not aware that whether they have considered march EPF contribution in tax calculation or not.
    I am filing ITR1 form. So, should i consider march contribution also under 80C ?

    Reply
    • Basavaraj Tonagatti

      August 20, 2015 at 8:28 PM

      Kumar-First try to get Form 16 then take action.

      Reply
      • Kumar Divyaprakash

        August 20, 2015 at 10:08 PM

        Thanks for reply. Even after deducting TDS, they are not providing Form-16.
        Please suggest what should i do?

        Reply
        • Basavaraj Tonagatti

          August 21, 2015 at 11:36 AM

          Kumar-Check online in TRACES.

          Reply
  44. vasoya parul

    July 23, 2015 at 11:18 AM

    sir,can you explain me contribution of PF & EPF??????

    Reply
    • Basavaraj Tonagatti

      July 23, 2015 at 11:39 AM

      Vasoya-It is already explained in my earlier post “Employee Provident Fund (EPF)-Changed rules from 1st Sept 2014“.

      Reply
  45. SV Gumaste

    July 15, 2015 at 4:53 PM

    Sir,
    After transfering EPF account, EPF amount (Employee share + Employeers share of 8.33) is showing in epassbook but the amount diverted to pension fund is showing ZERO for last organization. Where as current organnization it shoows amount diverted to pension fund. Then from where I get information of amount added (deposited) under EPS (amount diverted to pension fund) ?
    Thanks

    Reply
    • Basavaraj Tonagatti

      July 15, 2015 at 8:12 PM

      Gumaste-Check with your current employer or wait for next update of passbook.

      Reply
      • SV Gumaste

        July 16, 2015 at 10:13 AM

        Sir,
        Its fine. If my transfer is recent. But I am talking about the transfer that I did in 2012. Till today it is (EPS, amount diverted to pension fund) ZERO. It is not only my case, One of my collegue has also the same problem. Infact both transfered EPF account from different zonal offices.
        If it is the fact that pension amount (Contribution towards EPS) is not shown then why current employeer’s contribution towards EPS is shown? Please suggest what can be done in this relate?
        Thanks,

        Reply
        • Basavaraj Tonagatti

          July 16, 2015 at 12:33 PM

          Gumaste-I am not sure what went wrong in your case. However, I am sure that your EPS also transferred to your current EPF.

          Reply
  46. Aravind

    July 12, 2015 at 3:04 AM

    Sir,

    Thank you for giving excellent advices and clarifications on various PF related queries.

    I have been deputed from PSU to abroad on official trip. Presently, I am not drawing salary from the PSU and therefore, PF contribution is not being credited to PF account. I have a separate compulsary private pension scheme in the organization in the abroad. After my deputation, I will join back to same PSU as per my deputation term. However, I would like to continue to make both employee and employer contribution to EPFO during the period of my deputation to abroad in order to avail pension benifits. Officials of PSU told me to make direct payment to EPFO. EPFO is not responding for queries. Is there any option to make direct online payment to EPFO to my EPF account. Can you please advice what I need to do. Thank you very much in advance. With Kind Regards

    Reply
    • Basavaraj Tonagatti

      July 12, 2015 at 11:23 AM

      Aravind-I don’t think they allow EPF contribution of both employee and employer from your side. Also, I don’t think EPS is a great pension product.

      Reply
  47. Sandeep

    July 4, 2015 at 5:33 PM

    I have a smal query,i have been working with same organisation since 1997,till 2007 my pf Amount was deposited in my delhi office ie:-laxmi nagar branch after 2007 same organisation started submitted in mumbai pf office
    But they did not transferred my old pf from delhi to mumbai

    When i asked about the pf interst which govt gives they are saying that you will get interest of those years also the moment your amount got transferred from delhi pf account to mumbai pf account

    Is it true?

    Reply
    • Basavaraj Tonagatti

      July 4, 2015 at 7:59 PM

      Sandeep-If your old account kept idle for more than 3 years then it will not earn any interest. Hence, request for transfer at the earliest.

      Reply
  48. sandeep

    June 27, 2015 at 11:35 AM

    Hi Mr. Basavaraj,
    I have few questions on EPF managed by private Trust.

    I did not transfer my EPF from my previous two private Ltd employers (let us call them A & B). I left A in the year 2010 and B in the year 2014 where EPF were managed by Trust.

    In this context,

    1) Is it possible to transfer EPF from A-> Current employer & from B-> Current employer separately?
    2) For many years they are suppose to pay interest to EPF if it is not transferred till date?
    3) Do they have time limit to transfer my EPF to PF account with current employer? i.e. 3 months or so

    The reason is I heard different answers from these two ex-employer citing theirs is different case i.e. private Trust

    Can you help me with your opinion?

    Thanks & Regards,
    Sandeep HR

    Reply
    • Basavaraj Tonagatti

      June 29, 2015 at 1:15 PM

      Sandeep-1) Yes. 2) up to 3 years. 3) No time limit but idle account may be misused by others.

      Reply
  49. Fredy

    May 13, 2015 at 7:49 PM

    Hi

    Your information is really helpful. I have a question, when I try to transfer my previous PF account to my current PF account, it states that your current organization digital signature has expired. Can you tell me how long does it take for the digital signature to be renewed ?? The finance executive of my current organization stated that it would take more than a month, is that true ??

    Reply
    • Basavaraj Tonagatti

      May 14, 2015 at 11:05 AM

      Fredy-It is your current employer who have to rectify it and make if feasible for employees to activate transfer. Hence, request you to be in touch with your current employer.

      Reply
  50. Shrikant

    May 5, 2015 at 3:44 PM

    My employer has deducted less than what is required by law. can I ask them to pay the less amount deposited in may epf account ?

    Reply
    • Basavaraj Tonagatti

      May 5, 2015 at 6:11 PM

      Shrikanth-First check why they did so.

      Reply
  51. S RAJU

    April 30, 2015 at 7:55 PM

    Sir,

    I have small doubt regarding EPF , i am working in a educational institution and every month some amount was deducted from my salary towards epf, suppose if i leave the job from the current employer, then a new pf number will come or the old one continuous, please clarify and is the current pf balance transferable or i have to withdraw.

    Reply
    • Basavaraj Tonagatti

      May 1, 2015 at 11:24 AM

      Raju-You can continue the old one. If your employer alloted you the UAN number then you have just need to quote UAN number to new employer.

      Reply
  52. T K Adhikari

    April 29, 2015 at 2:50 PM

    Hello,

    I am working in a Pvt Ltd. company since last 4 yrs and I have decided to leaving the said company latest by May-15. I have checked online EPFO status and found that incorrect DOB is laying in EPFO office, that send my company.

    I have asked my company and they advice me to submit a request letter to update my DOB along with a self attested photo copy. Please advice is it correct or said work need to be done by the company?
    Whereas, I have submitted all my correct document. Please suggest what shall I do in this regard?

    Worm Regards,
    T K Adhikari

    Reply
    • Basavaraj Tonagatti

      April 29, 2015 at 5:36 PM

      Adhikari-Follow your company.

      Reply
  53. vinay

    April 24, 2015 at 11:50 AM

    hi
    i am very sure you are doing very good job, it is the best site i ever seen
    thank u

    Reply
  54. Kirthan

    March 30, 2015 at 8:51 PM

    Hi Basu,

    Any atricle about NPS (National Pension System). Thanks in advance

    Regards,
    Kirthan

    Reply
    • Basavaraj Tonagatti

      March 31, 2015 at 8:59 AM

      Kirthan-Wait for few days 🙂

      Reply
  55. Bala

    March 19, 2015 at 12:36 AM

    Hi Basu,

    Thanks for the great information i have a doubt regarding this i had a PF account 3 years back so using this option i have registered with my pf code, establishment code and all the details and it has been 10 days but no updates from the EPFO office, usually how long will it take

    Regards,
    Bala

    Reply
    • Basavaraj Tonagatti

      March 19, 2015 at 10:24 AM

      Bala-There is no such time frame set. But definitely they act.

      Reply
  56. Kirthan

    March 18, 2015 at 9:14 PM

    Hi Basu,

    Thanks a lot for this wonderful article. I had one PF which I forgotten after my job change. Now after seeing this article I have requested EPFO to provide the more details. Let’s see how they would reply to my query.

    Hope through this can track my previous pf amount and able to claim it.

    Regards,
    Kirthan

    Reply
    • Basavaraj Tonagatti

      March 19, 2015 at 10:31 AM

      Kirthan-Well done and best of luck 🙂

      Reply
      • Kirthan

        March 20, 2015 at 2:24 PM

        Hi Basu,

        I noticed that same article has been posted in Oneindia website after two days of your article.
        check this out …
        http://www.goodreturns.in/personal-finance/investment/2015/03/how-track-inoperative-epf-account-status-online-342961.html

        Looks like someone copying ditoo 🙂

        Regards,
        Kirthan

        Reply
        • Basavaraj Tonagatti

          March 20, 2015 at 2:44 PM

          Kirthan-Thanks for your concern. But that portal used the information and wrote it in their own style. So we can’t say this as a copying. It is copying when word to word copy pasted. Usually such people are smart and do some changes in sentences.

          Reply
  57. Shalabh Srivastava

    March 18, 2015 at 10:44 AM

    Hi,
    Thank you for the great information you have provided.

    I have a question, can a person from (govt. sick PSU) can withdraw all the money his money before or after retirement
    through online platform.

    Thanks,
    Shalabh

    Reply
    • Basavaraj Tonagatti

      March 18, 2015 at 2:59 PM

      Shalabh-Before retirement but if industry closed then you can withdraw. Post retirement how can you withdraw when you already did so?

      Reply
  58. Irshad

    March 18, 2015 at 9:49 AM

    Thanks for sharing

    Reply

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