After the advent of the online EPF claim settlement process, many of my blog readers complaining that EPF claim settled but the amount not credited or received. In such a situation what to do? Let us discuss on this problem in detail.
Note:-Now you can raise an issue related to your EPF issues using the EPFO Whatsapp numbers. For details, refer the post “EPF Whatsapp Helpline Numbers – Full list of Regional Offices“.
How to check online EPF Claim Status?
There are three ways through which you can check online EPF Claim Status. Before you go online to track your EPF claim status, you must have the below-mentioned information.
- Your EPF account number;
- EPF regional office of your employer;
- Establishment or company code and extension code (if required).
Once you have these three information, then you can easily track the same online. The two ways are as below.
The status may look like below (if you checked the status through the UAN portal).
Otherwise, if you checked the status through EPF member passbook status link, then it looks like below.
EPF claim settled but amount not credited or received – What to do?
You must aware that if you submitted the claim form online, then it usually takes around 2-15 days of time to get the money in your bank account.
However, if you have submitted the claim form offline, then it usually takes around 20-30 days of time to get your money.
Now, what are the actions you have to take to resolve the issue of EPF Claim Settled but amount not credited? Let us do one by one.
# Check the NEFT Schedule
You must aware of the NEFT transfer schedule. For a detailed schedule of NEFT, refer to my earlier post “New NEFT Timings Effective from 10th July 2017“.
NEFT payment will not work during the bank holidays. Hence, you have to wait for the next immediate working day to know about the credit of the money.
If you are still unable to get the money in your bank account, then follow the below options.
# Check the Bank Details updated with UAN
Cross-check your bank details which are updated with UAN number. For this, you have to visit the UAN member portal. Then on Manage->KYC to see your details.
If you found anything wrong there, then EPFO will receive back such a failed amount within 4-5 days. However, it is your duty to immediately update the bank records.
To update or correct your bank details, submit the reauthorization letter to the Regional EPFO office offline with correct bank details, and canceled cheque leaf. After submitting the EPF re-authorization letter, it takes around 10-15 days to credit your EPF amount to the correct bank account.
Download EPF Reauthorization Form
Do remember that your employer attestation or Bank Manager’s attestation is also required. Once your bank details are corrected, then reapply for the withdrawal and let the EPFO process it.
Note:-Now you can update your bank details online. Refer my post “How to correct/update Bank details in EPF/UAN online?“.
# Complain with EPFO Grievance Cell Online
If you are still unable to get your money, then the next step is to complain with EPFO Grievance Cell Online. I have already written a post on this (Please refer “EPF Grievance Cell -Lodge EPF related complaints online“).
You can use an online grievance if you have a UAN number. On this platform, you can lodge the complaint and also track the status of the complaint. The timeline for resolution of grievance raised is 30 days.
# Use EPFO Social Media
Using EPFO Social Media accounts you can be in touch with EPFO. Better you first raise a complaint with EPFO Grievance Cell Online and then use the social media platform if the issue is not resolved. The social media accounts of EPFO are as below.
# Visit the regional EPFO Office
If the above mentioned all options are not working, then try to visit the concerned regional EPFO personally to know the delay or reason for your problem.
You can find the concerned regional EPFO by visiting the EPFO portal and then selecting the option Our Services->Employers->Establishment Search.
Hope by using the above methods you can get your EPF claim amount into your bank account. Please do share your experience by commenting. This will actually guide other readers of this blog.
View Comments (1474)
I have raised a transfer request on 28/02/2024 and status showing is CLAIM SETTLED but the amount is not credited after 60days of approval from EPFO office.
I raised a grievance also and got response from grievance portal that the amount is credited on 12/03/2024
but amount is reflecting 0 in both PF Accounts. What can i do ? to whom call ?
Dear Ankita,
No need to wiat. Instead raise one more issue with Grievance Cell.
I claim some amount but I got to know that my bank account is closed then I got msg for epfo Your Online Claim Form-31 is Settled for Rs. 5000/- on 15-03-24 and will be credited within 3 working days in bank A/c what to do I didnt got money
Dear Ajay,
Don't worry. It will get reversed.
I will be of age 58 next month. I had filled form 10d on January 18 and status indicates as 'Claim Settled'. However, I have not received the funds yet. What do I do?
Dear Siby,
Better to wait.
My claim is settled but amount not received after 25 day of settlement
Dear Amuti,
Refer above post again.
Hi I applied my PF on 16 Dec 2024 . It shows claim settle but amount not received in my account. What to do now? My all details are correct.
Hi on UAN portal it says claim settled but amount credited
Dear Asif,
Raise an issue with EPFO Grievance Cell Online.
Dear Ravinder,
Follow the above steps.
I applied for PF withdrawal on 16th Dec and I received 50% amount on 5th Jan. I want to know about remaining 50% amount. I already mailed to employeefeedback.com 4 days back but haven't received any response yet. Where should I do enquiry? Please advise and suggest.
Dear Sushant,
Raise an issue with EPFO Grievance Cell Online.
I set a claim on 14 dec and it approved next day saying claim settled and my bank account details are correct
The pf I was claiming is from the another company I work for in 2020 does it need separate KYC or the the recent KYC is applicable on all PF companies ?
6 years of service, My Form 30 C is shown settled in portal. Will I get the remaining pension amount now?
Dear Riyaz,
No.
Hi,
My pf claim is settled on 12 June 2023 but I am not able to see transfer credit till now, what should I do
Dear Bharat,
Re-read above post.
Sir I have raised a PF advance request on 12th October 2023 and from that day till now 14th Nov 2023 the amount has not yet credited. it's almost one and a half month have been past.
Dear Yaseen,
Follow the instructions provided in the above post.
which instructions do we need to follow....
is it this one #Complain With EPFO Grievance Cell Online ?
Dear Ajisha,
Better EPFO Grievance Cell Online.