I receive many queries of how to update or correct EPF UAN details online or offline. Because may might forget their password, changed phone number, changed address or some issues with EPF UAN. So let us understand it in detail about this problem.
Update (24th November 2017):-Many readers found that UAN Helpdesk not working many times and the only option left for them to correct UAN details is through an employer. However, EPFO came up with a solution and now EPF UAN name, gender and date of birth correction can be easily completed online itself using the Unified portal. Refer the post for the same “EPF UAN name, gender and date of birth correction – Online procedure“.
Note–
Let us recap of what is EPF UAN?
I am quoting the same lines of what I wrote in my earlier post about EPF UAN.
Universal Account Number or UAN act as a unique 12 digit number to each member under which you have multiple IDs allotted by your employer will be tracked. Suppose if you join a new company then you just need to submit a UAN number to your employer. You can now get this UAN number from your employer. Because allotting of UAN already started.
The main purpose of this unique number is to provide access to employees to have a view of his/her profile and access the services like viewing profile, changing profile, download online passbook, or request for transfer. To avail such facilities you need to create a login by visiting UAN Homepage. Follow this LINK to verify whether UAN is allotted to you or not.
You can read more about it from below link.
Now let us first know of how one can update or correct EPF UAN details online.
EPFO started an online portal to update or correct EPF UAN details online. This is called as EPF UAN Helpdesk.
Below is the process.
1) Go to EPFO Homepage
Click on “For Employees”
2) This will re-direct you to the page which looks like below.
Here, you have to click on UAN Helpdesk.
3) This again will re-direct to the another page which looks like below.
Click on Member section.
4) This will re-direct you to the portal where you have to update or correct EPF UAN details online.
5) Here is the list of the problems which you can update and is shown in below image.
You notice that you can utilize this platform for below services.
# You can get your UAN number if you forgot it.
# You forgot password and due to mobile change unable to get OTP and login to UAN online facility.
# If you entered incorrect details like your name, father name, date of birth or wrong date of joining details etc.
# If details not matching during UAN activation.
# To check your claim status of EPF transfer or EPS.
# To check the status of linking of EPF account and UAN No.
# If your KYC is pending with employer.
# Or you have any other issue which you want to rectify it.
6) For example, if you want to retrieve your password due to mobile change, then the screen looks like below.
Once you fill the details, you have to generate OTP, which will be send to your mobile number.
7) Then enter the OTP received on your mobile and click verify OTP.
8) This will gives you a reference ID for the request you generated. This ID will be helpful for your future reference. The screen will be like below.
Now let us discuss the process of update or correct EPF UAN details offline.
# You have to carry on the offline update or correction activity through your employer.
# Submit the request to your employer with supporting necessary documents.
# Employer in return will contact the concerned EPFO Field Office for change.
# But date of birth of EPF account mismatch can be corrected ONLY by the previous employer.
If you have any further queries related to update or correct EPF UAN details online or offline, then use the below toll-free number or email id.
Helpdesk Number : 18001-18005
Helpdesk Email Id : uanepf@epfindia.gov.in
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View Comments
I have one UAN. My previous Employer is now submitting a request to EPF office to generate UAN pertaining to my old PF member id for the period of eighties and nineties. How do I check the status of the allotment of UAN? Then what are the steps needed to link all UAN? This is urgently needed as my pensionable service is not fully captured in PF records. Please guide.
Dear Geetha,
Why they are generating new UAN instead of using the existing?
my EPF UAN portal showing NO in differently abled field but i am a differently abled person so how to correct it as YES. Please guide me in this regard. Thank you.
Dear Prashanth,
It may be a procedural error. Check with EPFO.
Sir I have a UAN number and have taken my PF in 2016, after that I am out of service till date. Now I am 58 and want to take the pension fund. Since I did not link my aadhar in 2021 I am not able to login. Also there is a mismatch in the name. What can I do sir? How do I rectify the mismatch in name.
Dear Sriram,
Please visit the regional EPFO to resolve the issues.
Sir I have pf nu n uan number also but employer didn't activated my uan nu now dob is not matching for my pf account n I don't have salary slips n esi card also now that company also closed so how can I activate my uan nu
Dear Manjula,
Approach the regional EPFO.
Hello Sir My date of joining in company is from 1.12.2005 but in EPFO shows doJ is 1.2.2007. How can I correct DOJ details through online. Please guide
Dear Madhusudhan,
Please correct through employer.
Hi,
I see incorrect details for name, father name, DOB, Gender and Date of Joining in my EPFO portal. I have already sent a joint declaration and self declaration letters to EPF office in 2016, but they were not modified. Again i sent them in feb, 2019 still i dont see them modified. I want them to be updated as soon as possible as i am moving out of my current company and it would be difficutl to transfer or withdraw pf with incorrect details.
Dear Spandana,
Raise an issue with EPFO Grievance Cell Online.
Thank you sir. i have raised it today. May I Know how long would it take to correct the details?
Dear Spandana,
Hard to say.
dear sir,
in my UAN portal page showing my name and my father name is same, and not updated PAN number also i want claim PF amount. any problems for in this wrong updates for claim?
Dear Sampath,
If PAN is not linked then they deduct the TDS.
hello sir my name is Narendra Singh i want asked one thing . i did worked with Jana small finance bank. i had serve the notice period there but during the notice period i have join another company. was my last work date 01/01/2019 with Jana small finance bank. but during the notice period i have been join the another company Bell Finvest India l.t.d on 01/12/2018. i know that very well it my huge mistake. but now i am transferring my pf amounts but i am transferring my pf amounts. when i apply to for transfer then i get a an notification [details of previous accounts are different than present account. hence claim request cannot be processed] so please tell me the process how can withdrawal my pf amounts. if you have any suggestions so please tell me that. it is my humble request with you. it is very urgent for me...because my pf amounts is very huge approx 50000
Dear Narendra,
It is hard to say of what went wrong. Better to raise an issue immediately with EPFO Grievance Cell Online.
No option like UAN Helpdesk
OTP verified but the data available against the UAN in system is not matching with the data available with UIDAI(AADHAAR).
THIS ERROR IS SHOWING PLEASE HELP
Dear Lavina,
Hard to say what went wrong. Better you raise an issue with EPFO Grievance Cell Online.