I have initiated pf transfer more than 8 month back. My previous company was only maintaining PF account(trust) and present company PF is maintained by PF Office. As I was illegible to transfer online from trust to PF of account, but finally they are saying pf transfer is rejected with the below reason.
25 Apr 2015 Claim Form Submitted .
05 Nov 2015 Claim Form Approved by Previous Employer .
06 May 2015 Claim Form Approved by Present Employer .
Current Status :Claim Form 13 for Transfer to New Account Number: AGAINST Old Member Account has been rejected. Rejection letter is under dispatch/ dispatched to address in your claim.
Reason of rejection: The reason of rejection is not available in database. You may please contact RO/SRO BANGALORE for further details
After that they have sent mail to me once i have raised grivances.
This is with reference to your Grievance registered vide Registration Number ROBGL/E/2015/*****.
It is informed that your grievance is being treated as non-actionable due to the following reason(s):
BGBNG/**** is an exempted establishment. PF is maintained by the employer only. EPS was maintained by PF office and it is transferred to TNMAS/****/*****on 03/08/2015. Regarding EPS, only service particulars will be transferred its not the EPS amount which will be transferred. An Annexure-K copy is sent to your mail on 23/11/2015. This is for your information.
Therefore, we are closing your grievance from this office.Please quote the same in your future correspondence.
Please help me to understand what has happened exactly.
Note– 6 month back i got my UAN number from EPFO and its showing both the previous company trust pf details and present company PF details.
Is it something because of UAN.