My EPF transfer claim rejected and I raised a grievance with the portal, that you earlier shared. I got below response.
This is with reference to your Grievance registered vide Registration Number ROBND/E/2015/12890.
It is informed that after processing your grievance, the following action(s) has been taken:
Your claim Form 13 received and rejected on 19.08.2015 as the family pension details not received from your previous establishment/RPFC. Hence, you are requested to submit F-13 for FPF details to be called from your previous establishment.
Now I am not sure what does family pension mean? Mine is an individual account. And not sure what need to do now? Your help is appreciated.